R15v1's Privacy Policy

Welcome to r15v1. We know that sharing your personal information online is a matter of real trust – and we take that trust seriously. This Privacy Policy gives you a clear picture of what data r15v1 collects, why we collect it, how we use it, and the steps we take to keep it safe.

By registering or using the r15v1 platform, you agree to this Privacy Policy. We encourage you to read it in full. We've done our best to explain everything in plain, straightforward language rather than complex legal jargon.

To open an account and use our services at r15v1, we collect certain information. The primary purpose of this collection is to provide you with a safe, seamless experience and to meet our legal obligations. Everything we collect is clearly set out in the table below.

We never collect your bank account password or full card number. All payment information is processed exclusively through secure, encrypted channels.

R15v1 uses your information only for specific, defined purposes. We believe in full transparency about how your data is used. Below is a detailed breakdown of why and how we use your information.

• Account management: Your name, email, and mobile number are used to create, verify, and maintain your account.
• Service delivery: Financial details are required for betting, payment processing, and transferring your winnings.
• Identity verification (KYC): Identity document information is used to meet legal obligations and prevent fraud.
• Security assurance: IP addresses and login activity are monitored to detect suspicious behavior.
• Customer Support: Previous communication records are used to resolve your issues faster.
• Promotional Communications: We may send you emails/SMS about new offers and bonuses — you can opt out at any time.
• Legal Obligation: Certain data is retained to comply with government regulations and AML requirements.
• Platform improvement: Usage data is analyzed to improve your experience on the platform.

Every piece of your data at r15v1 is stored with the highest level of security. We use industry-standard security technologies to ensure no unauthorized party can access your information.

Your data is stored in secure data centers that undergo regular security audits. r15v1 staff can only access specific information required for their role – no one has unrestricted access.

• 256-bit SSL/TLS encryption – All data transmissions are encrypted.
• Two-factor authentication (2FA) – An extra layer of protection for your account.
• PCI-DSS Compliant – Payment information is secured to international standards.
• Firewall & DDoS protection – Server-level attack prevention.
• Regular security audits – Regular security audits conducted by independent third-party experts.

Data Retention Period: Your data is retained for as long as your account remains active. Following account closure, certain information may be kept for up to 5 years to meet legal obligations.

R15v1 does not sell your personal information to third parties. However, limited data may be shared with trusted partners where necessary to deliver our services. Any such sharing is always governed by strict confidentiality agreements.

• Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket – used solely to process transactions.
• KYC Verification Provider: Authorized third-party services for identity verification.
• Legal authorities: In response to a court order or lawful government request.
• Anti-Fraud Services: Specialized agencies for detecting fraudulent activity.

R15v1 uses cookies on its website to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

R15v1 believes every user should have full control over their own data. Here's a complete overview of your rights.

To exercise any of these rights, contact us support@r15v1.app. We will respond to your request within 30 days.

R15v1 is strictly for users aged 18 and above. We never knowingly collect data from or provide services to minors.

Age is verified at registration, and providing valid ID to confirm age is mandatory as part of the KYC process. If any minor's data is found in our system, it will be deleted immediately and the associated account will be closed.

R15v1 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or mobile number and post a clear notice on our website.

Any updated policy takes effect from its publication date. Continued use of the platform after changes are made will be considered your acceptance of the revised policy. We recommend visiting this page periodically to stay informed.

For any questions about this Privacy Policy or requests regarding your data, please get in touch with us. r15v1's data protection team is ready to address your concerns promptly.

• Email: support@r15v1.app
• Help Center: Visit the help center
• Response time: Up to 30 business days